> ## Documentation Index
> Fetch the complete documentation index at: https://docs.routiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notes

> Robyn drafts session notes from in-clinic audio, formatted to your template, ready for the practitioner to review and finalise. Shipping Q3 2026.

<Warning>
  **Coming soon — shipping Q3 2026.** Add your name to the [waitlist](mailto:hello@routiq.ai?subject=Notes%20Waitlist) and we'll email you the moment it goes live.
</Warning>

<Info>
  **Why this matters.** Clinical notes are the unloved tax on every
  practitioner's day — 30-90 minutes after clinic, every day, writing
  up sessions from memory. Notes is the second Robyn pillar
  (Reception, Notes, Re-engagement). Robyn drafts the structured note
  during or right after the session, the practitioner reviews and
  signs off. The unloved hour disappears.
</Info>

## What Robyn will do with Notes

<CardGroup cols={2}>
  <Card title="Capture session audio" icon="microphone">
    With patient consent, Robyn captures session audio (in-clinic mic, telehealth, or a smartphone in your pocket).
  </Card>

  <Card title="Draft a structured note" icon="file-pen">
    Formatted to your template — SOAP, narrative, custom — within 60 seconds of the session ending.
  </Card>

  <Card title="Sit inside your PMS" icon="plug">
    Drafts post directly into your PMS notes field as a draft, marked clearly as AI-drafted, awaiting practitioner sign-off.
  </Card>

  <Card title="Keep your voice" icon="signature">
    Trained on past notes you've written — phrasing, abbreviations, structure — so drafts read like *your* notes, not generic AI prose.
  </Card>

  <Card title="Stay AHPRA-safe" icon="shield-check">
    The practitioner is the clinical decision-maker; Robyn drafts, never signs off. Audio is encrypted at rest and deleted after note finalisation by default.
  </Card>

  <Card title="Plug into reactivation" icon="link">
    Notes feed back into the Re-engagement pillar — "your patient with chronic LBP hasn't been in 6 weeks; suggested follow-up cadence is 4 weeks per their plan."
  </Card>
</CardGroup>

## Why this is the second pillar

Routiq's three pillars are Reception, Notes, and Re-engagement — and Notes is the missing middle. Reception captures and books patients. Re-engagement brings them back. Notes is what happens between those two — and without it, Re-engagement is operating with a hand tied behind its back ("we don't actually know what was discussed last visit, just that one happened").

When Notes ships, Routiq becomes the only platform that closes the full loop: book → see → note → recall → rebook.

## Compliance positioning

Notes is built around the AHPRA and equivalent regulator requirements:

* **Audio capture requires explicit patient consent** at the start of each session (configurable per-clinic wording)
* **The practitioner remains the clinical decision-maker** — Robyn drafts, the practitioner reviews, edits, and signs off
* **Audio is encrypted at rest and in transit**; default retention deletes audio after note finalisation
* **All AI-drafted notes are clearly tagged** in the PMS audit trail
* **No clinical-decision recommendations** — Notes drafts what was discussed, not what *should* be done

## Get notified when it ships

<Card title="Join the Notes waitlist" icon="envelope" href="mailto:hello@routiq.ai?subject=Notes%20Waitlist">
  Email us with "Notes Waitlist" in the subject and we'll add you to the early-access list. We'll prioritise clinics already using Routiq for Reception and Re-engagement.
</Card>

## In the meantime

If clinical-note drafting is your highest pain right now, there are a few standalone tools worth looking at:

* **Heidi Health** — Australia-based, AHPRA-aware
* **PatientNotes** — Nookal-integrated
* **Lyrebird Health** — used widely in AU GP clinics

These are good interim products but they don't connect to the rest of the Routiq loop. We're building Notes specifically so it integrates with patient lookup (Reception) and recall plans (Re-engagement).