> ## Documentation Index
> Fetch the complete documentation index at: https://docs.routiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# The Routiq iPhone app

> Chat, Calls, the Message Queue and Integrations on your iPhone, through TestFlight.

The Routiq iPhone app puts your clinic's conversations, calls and Message Queue in your pocket. It's in testing, through Apple's TestFlight.

## Get the app

The app is available by invitation through TestFlight. To get an invitation, [contact us](/support/contact). Then install TestFlight from the App Store and open the invitation on your iPhone.

Sign in with your own Routiq email and password. Forgotten your password? Reset it on the web at [robyn.routiq.ai](https://robyn.routiq.ai/sign-in), then sign in on your phone.

## What's in it

The app has five tabs along the bottom.

| Tab | What you can do |
| - | - |
| Home | See what **Needs you**, how re-engagement is going, and how many patients were messaged and booked after a message. |
| Chat | Search patients, see **All** or **Needs a person**, and reply. Press **Pause Robyn** to stop her in a conversation, or **Take it** when one is waiting for a person. On Robyn's drafts, press **Approve**, **Send now** or **Edit**. |
| Calls | See **All calls** or **Needs action**. Press and hold a call to **Resolve** it, **Call back** or **Open chat**. Open one for the summary, the transcript and the recording. |
| Queue | The **Message Queue**: **Drafts**, **Queued**, **Sent** and **Booked back**. Approve drafts, or switch on **Approve drafts for me**. |
| More | **Diary**, the **Message Log**, **Integrations**, **Settings**, **Account** and **Leave feedback**. |

"Send now" on a draft sends it straight away: "This goes to the patient straight away, even outside the clinic's sending hours."

The Patient List, Campaigns and billing stay on the web app at [robyn.routiq.ai](https://robyn.routiq.ai). So do the send window and daily pace for rebooking messages. In the app's words: "This phone reads them; it does not change them."

## Connect your practice system from your iPhone

<iframe className="w-full aspect-video rounded-xl border-0" src="https://iframe.mediadelivery.net/embed/681521/7bdda4ac-be36-48d0-aafb-ab4a91162979?autoplay=false&preload=false" title="How to connect your practice system from your iPhone" loading="lazy" allow="encrypted-media; picture-in-picture; fullscreen" allowFullScreen />

<Steps>
  <Step title="Make the key">
    In Safari, sign in to Cliniko or PracSuite and make an API key, the same way as on a computer. See [Cliniko](/integrations/cliniko#make-an-api-key-in-cliniko) or [PracSuite](/integrations/pracsuite#make-an-api-key-in-pracsuite). Copy it.
  </Step>

  <Step title="Open Integrations">
    In the Routiq app, tap **More**, then **Integrations**, then **Cliniko** or **PracSuite**.
  </Step>

  <Step title="Paste and connect">
    Paste the key into **Your Cliniko API key** (or PracSuite) and tap **Connect Cliniko** (or **Connect PracSuite**).
  </Step>
</Steps>

Robyn starts reading straight away. Open the connection to see what she has read, or tap **Check for changes**.

Only an owner or admin can connect. Anyone else sees "Connections are managed by admins". Disconnecting and importing a spreadsheet are on the web app.

## Notifications

The iPhone app doesn't send push notifications. Your team gets alerts by email, set in **Settings**, then **Notifications**, on the web. See [alerts](/robyn/chat#alerts).

## Feedback

Tap **More**, then **Leave feedback** to tell the Routiq team what's working and what isn't.


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