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Welcome to Routiq

Routiq helps healthcare practices automatically reactivate patients who have dropped off, recovering lost revenue through intelligent, personalized AI-powered messaging.

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What is Routiq?

Routiq is a patient reactivation platform designed specifically for healthcare practices. It integrates with your practice management system (Cliniko) and messaging platforms (Chatwoot, Twilio) to:
  • Automatically identify patients who haven’t booked in their expected timeframe
  • Segment patients based on treatment type, last visit, and custom criteria
  • Send personalized messages via WhatsApp, SMS, or Email
  • Track campaign performance with detailed analytics
  • Recover lost revenue by bringing patients back to your practice

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How it works

Connect Integrations

Connect your Cliniko account and messaging platform (Chatwoot)

Segment Patients

Automatically identify patients who are overdue for treatment

Create Campaigns

Build automated reactivation sequences with AI-powered messaging

Track Results

Monitor campaign performance and recovered revenue

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Key Features

Routiq automatically identifies patients who are overdue for treatment based on their appointment history, treatment type, and custom rules you define.
Our AI generates personalized, contextual messages for each patient, increasing engagement and conversion rates.
Reach patients where they are - via WhatsApp, SMS, or Email - all from one platform.
Built with healthcare security in mind. All patient data is encrypted at rest and in transit, with strict access controls and audit logs.

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Ready to get started?

Quickstart Guide

Get up and running in 5 minutes

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Support

Need help? We’re here for you.
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