Analytics Dashboard
Get comprehensive insights into your patient reactivation efforts with real-time analytics and reporting.Key Metrics
Messages Sent
Total messages delivered across all channels
Response Rate
Percentage of patients who responded
Booking Rate
Percentage who booked appointments
Revenue Recovered
Estimated value of recovered appointments
Campaign Performance
Track performance for individual campaigns:- Delivery rate: Successfully delivered messages
- Open rate: Messages opened (email, WhatsApp)
- Click rate: Booking link clicks
- Response rate: Patient replies
- Conversion rate: Appointments booked
- Opt-out rate: Unsubscribes
Channel Comparison
Track and compare performance across different messaging channels:- WhatsApp: Generally higher engagement, requires approved templates
- SMS: Universal reach, works on all phones
- Email: Lower cost per message, good for detailed content
Cohort Analysis
Analyze performance by:- Treatment type
- Time since last visit
- Practitioner
- Patient demographics
- Message timing
Exporting Reports
Export data for deeper analysis:- CSV export
- PDF reports
- Scheduled email reports
- Custom date ranges
Revenue Tracking
Track estimated revenue from reactivations:- Campaign costs (messaging fees)
- Appointments booked
- Estimated appointment value
- Net revenue estimate
Revenue estimates are based on your configured average appointment value. Actual results will vary.