Documentation Index
Fetch the complete documentation index at: https://docs.routiq.ai/llms.txt
Use this file to discover all available pages before exploring further.
Why this matters. Clinical notes are the unloved tax on every
practitioner’s day — 30-90 minutes after clinic, every day, writing
up sessions from memory. Notes is the second Robyn pillar
(Reception, Notes, Re-engagement). Robyn drafts the structured note
during or right after the session, the practitioner reviews and
signs off. The unloved hour disappears.
What Robyn will do with Notes
Capture session audio
With patient consent, Robyn captures session audio (in-clinic mic, telehealth, or a smartphone in your pocket).
Draft a structured note
Formatted to your template — SOAP, narrative, custom — within 60 seconds of the session ending.
Sit inside your PMS
Drafts post directly into your PMS notes field as a draft, marked clearly as AI-drafted, awaiting practitioner sign-off.
Keep your voice
Trained on past notes you’ve written — phrasing, abbreviations, structure — so drafts read like your notes, not generic AI prose.
Stay AHPRA-safe
The practitioner is the clinical decision-maker; Robyn drafts, never signs off. Audio is encrypted at rest and deleted after note finalisation by default.
Plug into reactivation
Notes feed back into the Re-engagement pillar — “your patient with chronic LBP hasn’t been in 6 weeks; suggested follow-up cadence is 4 weeks per their plan.”
Why this is the second pillar
Routiq’s three pillars are Reception, Notes, and Re-engagement — and Notes is the missing middle. Reception captures and books patients. Re-engagement brings them back. Notes is what happens between those two — and without it, Re-engagement is operating with a hand tied behind its back (“we don’t actually know what was discussed last visit, just that one happened”). When Notes ships, Routiq becomes the only platform that closes the full loop: book → see → note → recall → rebook.Compliance positioning
Notes is built around the AHPRA and equivalent regulator requirements:- Audio capture requires explicit patient consent at the start of each session (configurable per-clinic wording)
- The practitioner remains the clinical decision-maker — Robyn drafts, the practitioner reviews, edits, and signs off
- Audio is encrypted at rest and in transit; default retention deletes audio after note finalisation
- All AI-drafted notes are clearly tagged in the PMS audit trail
- No clinical-decision recommendations — Notes drafts what was discussed, not what should be done
Get notified when it ships
Join the Notes waitlist
Email us with “Notes Waitlist” in the subject and we’ll add you to the early-access list. We’ll prioritise clinics already using Routiq for Reception and Re-engagement.
In the meantime
If clinical-note drafting is your highest pain right now, there are a few standalone tools worth looking at:- Heidi Health — Australia-based, AHPRA-aware
- PatientNotes — Nookal-integrated
- Lyrebird Health — used widely in AU GP clinics