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Home brings together your clinic’s setup, conversations that need attention and recent activity.
Home in the sample clinic, with setup steps and recent messaging results.

Home in the sample clinic, with setup steps and recent messaging results. All patient data shown is fictional.

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Finish setting up

The Set up card shows the next steps for your clinic. A trial on sample patients lets you try Robyn before connecting real patients. Follow Set up your clinic for the full flow.

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Check what needs you

Open an item in Needs you to read the conversation and deal with it. A held reply still needs a person to check it even when Robyn has written a draft.

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Check the two switches

Robyn’s replies controls her answers to incoming texts. Rebooking texts controls approval of outgoing rebooking drafts. They are separate: one can be on Auto while the other is on Assist. See Auto and Assist.

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Read the results

The activity cards and Messages/Calls views show your clinic’s recent work. Booked after Robyn counts a booking within seven days of a delivered text or an answered call, excluding bookings later cancelled. A booking made after contact does not prove the contact caused it. On a sample practice, activity is made up so you can explore the screens. Connect your own practice before using it to judge your clinic’s results.

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See who’s due back

Use the due-back controls to review your audience before turning on rebooking. The Message Queue holds patients, drafts and approved texts.